The global market of Managed IT Services is valued at
approx. USD 318 billion in 2024 and is expected to outstrip USD 500 billion in
2028. Therefore depicting the surge in IT managed service demands worldwide.
What are Managed Services?
Managed services focus
on outsourcing IT operations and computing services like cloud management to
improve efficiency, reduce costs, and enhance service quality. By delegating
routine tasks to experts, organizations can boost team productivity, allowing internal
teams to focus on strategic KPIs and core business objectives. A company that
delivers such services is called a managed service provider. For instance,
Globtier Infotech is an emerging brand establishing its place in the global
market as one of the most renowned MSPs.
Challenges for E-Commerce Businesses in the Absence of Managed
Services
While running an
e-commerce business, you may come across certain limitations while trying to
scale. These challenges may include but not limited to:
Security and Compliance: Cybercriminals primarily target e-commerce
businesses with data breaches, phishing, and DDoS attacks. It is essential to
ensure regulation compliance such as GDPR, DSS, and PCI.
Scalability Issues: It is difficult for online retail businesses to manage high
traffic during peak times such as holidays, events, or sales due to a lack of
relevant support.
Incompetent Customer Care: Lack of managed services may even lead to
incompetent customer support. As a result, customers may feel frustrated and
avoid the same site in the future.
Disorganized Data: Websites generate massive data that needs to be managed. Not
managing them well enough can cost thousands of dollars of opportunities.
Without the right data, businesses may fail to generate relevant offers and
other sales strategies.
Third-Party Service Integration: E-commerce websites often have to integrate
with various third-party services which include payment gateways, marketing
tools, and logistics. The slightest hamper in the integration may cost
businesses thousands of dollars and even their brand name.
Disaster Recovery and Business Continuity: Data is the second gold for any business. It
is fundamental to any strategy. The absence of a skilled MSP may become a
costly affair. Hence, online businesses need to have robust data protection and
quick disaster recovery to ensure business survival.
How Can An IT Service Provider Help Your E-Commerce Business
Flourish?
We are living in the
fastest era of all time. With the boost in IT technology, businesses are
seemingly relying on IT Managed Services for various reasons. Some of the
reasons are mentioned below:
Enhanced Productivity and Resources: These services automate mundane tasks and
streamline your operations while ensuring your organization works just fine. By
entrusting your IT infrastructure to a renowned name such as Globtier Infotech,
you cumulatively ensure increased productivity as your employees will be
devoted to your KPIs completely. Not only can you access a skilled talent base
but also optimize their knowledge skills to equip your in-house employee especially
if you are getting assistance locally. Resultantly, your employees will make
strategic decisions and embrace innovation while boosting their performance.
Minimized Risk: When IT infrastructure evolves, risks associated with them also
advance. An MSP ensures the risks are minimized by navigating complexities and
potential threats in your IT landscape. Once they identify risks, they
strategize to mitigate them ensuring no data breaches or vulnerabilities. By
strategically managing these risks, they eliminate the likelihood of disruptive
issues, especially financially disruptive.
Access to Latest Technology: Managed IT
service providers stay in touch with the latest technologies, assuring you
have the most up-to-date system working for your business. You can leverage it
to get a competitive edge and enhance your overall E-commerce business.
Moreover, MSPs encourage you to invest in tailor-made services to get the
utmost resource optimization.
Managed Spending: Fully Managed IT offers the advantage of predictable expenses
by providing a fixed monthly fee for their offerings. This is particularly
beneficial for businesses with tight budgets. Budgeting for IT can be
challenging due to unforeseen issues or required upgrades, but with managed
services, costs become more predictable. The fixed fee typically includes
regular maintenance, monitoring, and updates, enabling businesses to plan and
allocate resources more effectively, avoiding financial strain from unexpected
expenses. Additionally, they are often scalable, allowing businesses to adjust
their services according to their current needs.
Enhanced Security: Managed Service IT Providers follow various security protocols
strictly and ensure regulatory compliance, safeguarding your data from cyber
threats. When you outsource these services from a skilled and renowned managed
service provider, rest assured that your data will be safe. Moreover, such
services regularly check for maintenance and ensure your IT systems are up and
running. They will notify you if changes are required.
In conclusion, a Managed
Services Provider plays a crucial role in ensuring the success of e-commerce
businesses by addressing a wide range of operational challenges. These services
enhance productivity by automating routine tasks and freeing up in-house staff
to focus on key performance indicators. They also minimize risks associated
with evolving IT infrastructure by proactively identifying and mitigating
potential threats, thereby safeguarding against data breaches and other vulnerabilities.
Access to the latest technology through managed services ensures that
e-commerce businesses stay competitive and can optimize their resources
effectively.